Overview
Embark on a dynamic journey towards retail success with our Level 3 Diploma in Retail Skills (Sales Professional) (QCF). This comprehensive program offers interactive teaching methods, real-world case studies, and practical insights tailored for the fast-paced digital landscape of today. Dive into hands-on learning experiences that will equip you with the skills and knowledge needed to excel in the competitive retail industry. Our innovative approach ensures that you stay ahead of the curve, mastering essential sales techniques and strategies. Join us and unlock your potential as a sales professional in the ever-evolving world of retail.
Course content
• Understanding how to deliver excellent customer service in the retail sector
• Understanding how to handle customer objections in a retail environment
• Understanding how to handle customer payments in a retail environment
• Understanding how to handle customer queries and complaints in a retail environment
• Understanding how to promote products and services to customers in a retail environment
• Understanding how to work effectively in a retail team
• Understanding the retail selling process
• Understanding the retail consumer
• Understanding the retail supply chain
Entry requirements
This qualification is suitable for learners aged 18 and above. There are no formal entry requirements for this qualification.
Fee and payment plans
Duration
The programme is available in two duration modes:
- 6 months: GBP £1499
- 6 months: GBP £1499
Fee payment plans
6 months - GBP £1499
● Payment option (a): GBP £499 x 3 monthly instalments
● Payment option (b): GBP £1425 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 months - GBP £1199
● Payment option (c): GBP £239 x 5 monthly instalments
● Payment option (d): GBP £599 x 2 quarterly instalments
● Payment option (e): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)