Level 2 Diploma in Retail Skills (QCF)

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  • Course Code :- L2-DRS-IA

Overview

Level 2 Diploma in Retail Skills (QCF) offers a dynamic learning experience tailored for the modern digital era. Through interactive teaching methods, students delve into real-world case studies and gain practical insights to thrive in today's fast-paced retail landscape. This comprehensive program equips learners with the essential skills and knowledge needed to excel in the competitive retail industry. From customer service strategies to inventory management techniques, students will develop a deep understanding of retail operations. With a focus on hands-on learning and industry-relevant practices, this diploma prepares individuals for success in the ever-evolving world of retail.

Course content

• Understanding customer service in the retail sector
• Understanding the retail selling process
• Understanding how individuals and teams contribute to the effectiveness of a retail business
• Understanding how a retail business maintains health and safety on its premises
• Understanding how a retail business maintains security and prevents loss
• Understanding how a retail business maintains the presentation and cleanliness of the sales floor
• Understanding how a retail business maintains stock levels and availability
• Understanding how a retail business receives and stores goods
• Understanding how a retail business processes payments for purchases
• Understanding how a retail business provides customer service through different channels

Entry requirements

This qualification is suitable for learners aged 16 and above. There are no formal entry requirements for this qualification.

Fee and payment plans

Duration


The programme is available in two duration modes:
  • 6 months: GBP £1499
  • 6 months: GBP £1499

Fee payment plans
6 months - GBP £1499
● Payment option (a): GBP £499 x 3 monthly instalments
● Payment option (b): GBP £1425 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 months - GBP £1199
● Payment option (c): GBP £239 x 5 monthly instalments
● Payment option (d): GBP £599 x 2 quarterly instalments
● Payment option (e): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)