Level 2 Diploma in Retail Skills (QCF)


100% Online / Admission open 2024
Course code: L2-DRS-IA / Undergraduate / Sales and Marketing / Credits: 37

Overview

Level 2 Diploma in Retail Skills (QCF) offers a dynamic learning experience tailored for the modern digital era. Through interactive teaching methods, students delve into real-world case studies and gain practical insights to thrive in today's fast-paced retail landscape. This comprehensive program equips learners with the essential skills and knowledge needed to excel in the competitive retail industry. From customer service strategies to inventory management techniques, students will develop a deep understanding of retail operations. With a focus on hands-on learning and industry-relevant practices, this diploma prepares individuals for success in the ever-evolving world of retail.

Course units

• Understanding customer service in the retail sector
• Understanding the retail selling process
• Understanding how individuals and teams contribute to the effectiveness of a retail business
• Understanding how a retail business maintains health and safety on its premises
• Understanding how a retail business maintains security and prevents loss
• Understanding how a retail business maintains the presentation and cleanliness of the sales floor
• Understanding how a retail business maintains stock levels and availability
• Understanding how a retail business receives and stores goods
• Understanding how a retail business processes payments for purchases
• Understanding how a retail business provides customer service through different channels

Entry requirements

This qualification is suitable for learners aged 16 and above. There are no formal entry requirements for this qualification.

Fee and payment plans

Duration
The programme is available in two duration modes:
- 6 months
- 9 months


Course fee
The fee for the programme is as follows:
6 months - Fee: GBP £1499
9 months - Fee: GBP £1199


Payment plans
The programme offers following fee payment plans:
● Payment option (a): GBP £499 x 3 monthly instalments
● Payment option (b): GBP £1425 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
● Payment option (c): GBP £239 x 5 monthly instalments
● Payment option (d): GBP £599 x 2 quarterly instalments
● Payment option (e): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

Accreditation

The qualification is delivered by Greenwich School of Business and Finance (GSBF) and it is awarded by a regulated awarding body.

Enrol now

1. Complete the online enrolment form and pay the enrolment fee of GBP £20.

2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

Enrol Now

Career roles

Retail Sales Assistant
Retail Supervisor
Visual Merchandiser
Customer Service Representative
Stockroom Assistant
Assistant Store Manager

Key facts

The Level 2 Diploma in Retail Skills (QCF) is designed to equip individuals with the necessary knowledge and skills to excel in the retail industry. Key learning outcomes include: ● Understanding customer service principles and practices ● Developing product knowledge and merchandising skills ● Operating effectively within a retail team ● Handling sales transactions and maintaining stock levels ● Implementing health and safety procedures in a retail environment This qualification is highly relevant to the retail industry, providing learners with practical skills that are directly applicable to various retail roles. Distinct features of the Level 2 Diploma in Retail Skills (QCF) include a focus on hands-on learning, real-world scenarios, and industry-specific training. This ensures that graduates are well-prepared to meet the demands of the dynamic retail sector. Overall, this diploma program offers a comprehensive foundation for individuals seeking to pursue a successful career in retail.

Why this course?

The Level 2 Diploma in Retail Skills (QCF) is a crucial qualification for individuals looking to excel in the retail industry. With the retail sector being a significant contributor to the UK economy, this diploma equips learners with the necessary skills and knowledge to thrive in this competitive field. According to the Office for National Statistics, the retail industry employs over 3 million people in the UK, making it one of the largest sectors in the country. With the rise of e-commerce and changing consumer behaviors, the demand for skilled retail professionals is on the rise. In fact, the Bureau of Labor Statistics projects a 7% growth in retail sales jobs over the next decade. The Level 2 Diploma in Retail Skills (QCF) covers a wide range of topics including customer service, merchandising, and inventory management, making graduates highly sought after by employers. By obtaining this qualification, individuals can enhance their career prospects and secure rewarding positions in the dynamic retail industry. CSS Table: ```css table { border-collapse: collapse; } th, td { padding: 10px; } th { background-color: #f2f2f2; } td { background-color: #ffffff; } ``` | Statistics | Data | |-------------------------------------------------|----------| | Retail industry employment in the UK | 3 million| | Projected growth in retail sales jobs | 7% |