This qualification is designed for learners who are typically aged 19 and above. Level 3 Diploma OR SCQF Level 6 qualification OR other equivalent international qualification(s) OR 5 years of work experience

Duration
The programme is available in two duration modes:
- 6 Months
- 9 Months

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Course fee
The fee for the programme is as follows:
6 Months - Fee: £1,225.00
9 Months - Fee: £925.00

Qualification listed on SCQF website | Accredited by EduQual, UK - regulated awarding body, approved by SQA - Accreditation

Marketing Assistant

Customer Service Representative

Marketing Coordinator

Client Relations Manager

Sales and Marketing Executive

The 'Award in Principles of Marketing and Customer Service SCQF Level 7' is a comprehensive qualification that equips learners with essential knowledge and skills in marketing and customer service. Key learning outcomes include understanding marketing principles, developing customer service strategies, and analyzing consumer behavior. Students will also learn how to create effective marketing campaigns, manage customer relationships, and enhance customer satisfaction. This award is highly relevant to industries such as retail, hospitality, and business services, where marketing and customer service play a crucial role in driving success. Graduates of this program will be well-equipped to pursue careers in marketing, sales, customer service, and related fields. Distinct features of this qualification include practical case studies, industry-relevant projects, and opportunities for hands-on experience. Students will also benefit from expert guidance and support from experienced instructors, ensuring a high-quality learning experience. Overall, the 'Award in Principles of Marketing and Customer Service SCQF Level 7' provides a solid foundation for individuals looking to excel in the dynamic and competitive field of marketing and customer service.

The Award in Principles of Marketing and Customer Service SCQF Level 7 is a crucial qualification for individuals looking to excel in the marketing and customer service industry. With the demand for skilled professionals in these fields on the rise, this certification provides a solid foundation of knowledge and skills that are highly sought after by employers. According to the Bureau of Labor Statistics, jobs in marketing and customer service are expected to grow by 10% over the next decade in the UK. This growth is driven by the increasing importance of customer satisfaction and brand loyalty in today's competitive market landscape. The table below highlights the projected growth in related fields in the UK: | Field | Projected Growth | |--------------------|------------------| | Marketing | 10% | | Customer Service | 8% | By obtaining the Award in Principles of Marketing and Customer Service SCQF Level 7, individuals can position themselves as valuable assets in the industry and take advantage of the growing job opportunities in the UK. This qualification not only enhances one's career prospects but also equips them with the necessary skills to succeed in a dynamic and evolving industry.