Level 5 Award in Investigative Claimant Interviewing


100% Online / Admission open 2024
Course code: L5-AICI-BA / Undergraduate / Law / Credits: 8

Overview

Level 5 Award in Investigative Claimant Interviewing offers a dynamic learning experience tailored for the modern digital era. Through interactive teaching methods, participants delve into real-world case studies to gain practical insights into effective interviewing techniques. This comprehensive program equips learners with the skills needed to navigate today's fast-paced landscape, where digital advancements play a crucial role in investigative processes. By combining theoretical knowledge with hands-on practice, this course ensures that students are well-prepared to conduct thorough and efficient claimant interviews. Join us to enhance your investigative interviewing skills and stay ahead in the ever-evolving world of investigations.

Course units

• Introduction to investigative interviewing techniques
• Legal and ethical considerations in claimant interviewing
• Building rapport and establishing trust with claimants
• Questioning techniques and active listening skills
• Handling difficult claimant interviews and managing resistance
• Conducting effective witness interviews
• Using technology and tools in investigative interviewing
• Documenting and reporting findings from claimant interviews
• Analyzing and interpreting claimant statements and behavior
• Practical exercises and role-playing scenarios in investigative interviewing

Entry requirements

Secondary Education equivalent to three GCSEs and two A-Levels any qualification at level 3

Fee and payment plans

Duration
The programme is available in two duration modes:
- 6 months
- 9 months


Course fee
The fee for the programme is as follows:
6 months - Fee: GBP £1499
9 months - Fee: GBP £1199


Payment plans
The programme offers following fee payment plans:
● Payment option (a): GBP £499 x 3 monthly instalments
● Payment option (b): GBP £1425 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
● Payment option (c): GBP £239 x 5 monthly instalments
● Payment option (d): GBP £599 x 2 quarterly instalments
● Payment option (e): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

Accreditation

The qualification is delivered by Greenwich School of Business and Finance (GSBF) and it is awarded by a regulated awarding body.

Enrol now

1. Complete the online enrolment form and pay the enrolment fee of GBP £20.

2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

Enrol Now

Career roles

Insurance Claims Investigator
Insurance Fraud Investigator
Claims Adjuster
Insurance Claims Examiner
Insurance Claims Specialist
Insurance Claims Analyst

Key facts

The Level 5 Award in Investigative Claimant Interviewing is designed to equip learners with the necessary skills and knowledge to conduct effective interviews with claimants in various investigative settings. Key learning outcomes include: ● Understanding the legal and ethical considerations in investigative interviewing ● Developing effective questioning techniques ● Enhancing active listening skills ● Conducting interviews in a structured and systematic manner ● Analyzing and interpreting verbal and non-verbal cues during interviews This qualification is highly relevant to industries such as insurance, law enforcement, fraud prevention, and human resources, where investigative interviewing plays a crucial role in gathering information and evidence. Distinct features of the Level 5 Award in Investigative Claimant Interviewing include practical training in simulated interview scenarios, feedback from experienced professionals, and a focus on ethical practices and legal compliance. Overall, this qualification provides learners with the expertise needed to conduct thorough and professional investigative interviews, making them valuable assets in their respective industries.

Why this course?

The Level 5 Award in Investigative Claimant Interviewing is a crucial qualification for professionals in the insurance industry, particularly in the UK. This qualification equips individuals with the necessary skills and knowledge to conduct thorough and effective interviews with claimants, ensuring accurate information is gathered to assess claims. According to the Bureau of Labor Statistics, jobs in the insurance industry are expected to grow by 10% over the next decade in the UK. This growth highlights the increasing demand for skilled professionals who can conduct investigative claimant interviews to prevent fraud and ensure fair claim assessments. The importance of this qualification lies in its ability to enhance the credibility and efficiency of claim investigations, ultimately leading to cost savings for insurance companies and improved customer satisfaction. By obtaining the Level 5 Award in Investigative Claimant Interviewing, professionals can demonstrate their expertise in conducting interviews, analyzing information, and making informed decisions based on evidence. Overall, this qualification is essential for individuals looking to excel in the insurance industry and meet the growing demand for skilled professionals in investigative claimant interviewing. ```css table { border-collapse: collapse; } th, td { padding: 10px; } th { background-color: #f2f2f2; } td { background-color: #ffffff; } ``` | Industry Growth Rate | 10% | |----------------------|-----|