Level 5 Award in Investigative Claimant Interviewing

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  • Course Code :- L5-AICI-BA

Overview

Level 5 Award in Investigative Claimant Interviewing offers a dynamic learning experience tailored for the modern digital era. Through interactive teaching methods, participants delve into real-world case studies to gain practical insights into effective interviewing techniques. This comprehensive program equips learners with the skills needed to navigate today's fast-paced landscape, where digital advancements play a crucial role in investigative processes. By combining theoretical knowledge with hands-on practice, this course ensures that students are well-prepared to conduct thorough and efficient claimant interviews. Join us to enhance your investigative interviewing skills and stay ahead in the ever-evolving world of investigations.

Course content

• Introduction to investigative interviewing techniques
• Legal and ethical considerations in claimant interviewing
• Building rapport and establishing trust with claimants
• Questioning techniques and active listening skills
• Handling difficult claimant interviews and managing resistance
• Conducting effective witness interviews
• Using technology and tools in investigative interviewing
• Documenting and reporting findings from claimant interviews
• Analyzing and interpreting claimant statements and behavior
• Practical exercises and role-playing scenarios in investigative interviewing

Sample certificate

Entry requirements

Secondary Education equivalent to three GCSEs and two A-Levels any qualification at level 3

Fee and payment plans

Duration

The programme is available in two duration modes:
  • 6 months: GBP £1499
  • 6 months: GBP £1499

Fee payment plans
6 months - GBP £1499
● Payment option (a): GBP £499 x 3 monthly instalments
● Payment option (b): GBP £1425 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 months - GBP £1199
● Payment option (c): GBP £239 x 5 monthly instalments
● Payment option (d): GBP £599 x 2 quarterly instalments
● Payment option (e): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

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Sample certificate