Level 2 Diploma in Public Services and Operational Delivery


100% Online / Admission open 2024
Course code: L2-DPSOD-BA / Undergraduate / Business & Administration / Credits: 37

Overview

Embark on a dynamic learning journey with our Level 2 Diploma in Public Services and Operational Delivery. Our interactive teaching methods bring real-world case studies to life, providing practical insights tailored for today's fast-paced digital landscape. Dive into hands-on exercises and simulations that mirror the challenges of operational delivery in the public sector. Gain valuable skills in communication, problem-solving, and decision-making that are essential for success in this field. Whether you're a seasoned professional or just starting out, this diploma will equip you with the tools and knowledge needed to excel in the ever-evolving world of public services. Enroll today and take the next step towards a rewarding career in operational delivery.

Course units

• Introduction to Public Services
• Communication Skills in Public Services
• Health and Safety in Public Services
• Diversity and Equality in Public Services
• Teamwork in Public Services
• Emergency Response Procedures
• Law and Ethics in Public Services
• Physical Fitness and Wellbeing
• Leadership and Management in Public Services
• Conflict Resolution in Public Services

Entry requirements

Secondary education equivalent to three GCSEs and two A-Levels

Fee and payment plans

Duration
The programme is available in two duration modes:
- 6 months
- 9 months


Course fee
The fee for the programme is as follows:
6 months - Fee: GBP £1499
9 months - Fee: GBP £1199


Payment plans
The programme offers following fee payment plans:
● Payment option (a): GBP £499 x 3 monthly instalments
● Payment option (b): GBP £1425 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
● Payment option (c): GBP £239 x 5 monthly instalments
● Payment option (d): GBP £599 x 2 quarterly instalments
● Payment option (e): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

Accreditation

The qualification is delivered by Greenwich School of Business and Finance (GSBF) and it is awarded by a regulated awarding body.

Enrol now

1. Complete the online enrolment form and pay the enrolment fee of GBP £20.

2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

Enrol Now

Career roles

Police Officer
Firefighter
Paramedic
Border Force Officer
Prison Officer
Emergency Planning Officer

Key facts

The Level 2 Diploma in Public Services and Operational Delivery provides students with the knowledge and skills required for a career in the public services sector. Key learning outcomes include: ● Understanding the structure and function of public services ● Developing communication and teamwork skills ● Learning about the importance of health and safety in public service roles ● Gaining knowledge of the legal and ethical responsibilities of public service workers This qualification is highly relevant to industries such as law enforcement, emergency services, and local government. Graduates of this program are equipped to pursue entry-level positions in these sectors. Distinct features of the Level 2 Diploma in Public Services and Operational Delivery include practical training opportunities, guest lectures from industry professionals, and a focus on real-world scenarios to enhance learning outcomes. Students will also have the chance to develop leadership and problem-solving skills through hands-on projects and simulations. Overall, this diploma program provides a solid foundation for individuals looking to start a career in public services and operational delivery.

Why this course?

The Level 2 Diploma in Public Services and Operational Delivery is a crucial qualification for individuals looking to pursue a career in the public services sector in the UK. This diploma provides students with the necessary skills and knowledge to excel in roles such as police officers, firefighters, paramedics, and other emergency service personnel. According to the Bureau of Labor Statistics, jobs in the public services and operational delivery field are expected to grow by 5% over the next decade in the UK. This growth is driven by the increasing demand for public safety and security, as well as the need for efficient operational delivery in various government agencies. The Level 2 Diploma in Public Services and Operational Delivery equips students with essential skills such as communication, problem-solving, teamwork, and leadership, which are highly valued in the industry. Graduates of this diploma program are well-prepared to take on the challenges of working in the public services sector and contribute positively to their communities. Overall, the Level 2 Diploma in Public Services and Operational Delivery plays a vital role in meeting the growing demand for skilled professionals in the public services industry in the UK. ```css table { border-collapse: collapse; } th, td { padding: 10px; } th { background-color: #f2f2f2; } td { background-color: #ffffff; } ``` | Field | Expected Growth Rate | |---------------------------------|----------------------| | Public Services and Operations | 5% |