Advanced Certification in B2B Marketing for Customer Service Solutions

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Overview

Unlock the power of B2B marketing with our Advanced Certification in B2B Marketing for Customer Service Solutions. Dive deep into key topics such as customer journey mapping, omnichannel strategies, and data-driven decision-making. Learn how to leverage customer service solutions to drive engagement, retention, and loyalty in the digital age.

Gain actionable insights on optimizing customer interactions, enhancing brand reputation, and increasing customer lifetime value. Develop advanced skills in lead generation, content marketing, and social media strategies tailored for B2B audiences. Elevate your marketing expertise and stay ahead in today's competitive digital landscape with our comprehensive certification program.

Course content

• Strategic Planning for B2B Marketing
• Customer Relationship Management (CRM) Systems
• Data Analysis and Reporting
• Content Marketing Strategies
• Account-Based Marketing (ABM)
• Sales Enablement and Lead Generation
• Customer Retention and Loyalty Programs
• Social Media Marketing for B2B
• Email Marketing Automation
• Measuring ROI and KPIs in B2B Marketing

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Fee and payment plans

Duration

The programme is available in two duration modes:
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Sample certificate