Overview
Enhance your business communication skills with our Advanced Certification in Developing Listening Skills in Business course. Dive deep into key topics such as active listening techniques, empathetic listening, and nonverbal communication cues. Gain actionable insights on how to improve client relationships, negotiate effectively, and lead successful team meetings. Our expert instructors will guide you through real-world scenarios and provide personalized feedback to help you master the art of listening in the digital age. Elevate your professional presence and stand out in today's competitive business landscape with this comprehensive certification. Enroll now and take your communication skills to the next level!
Course units
• Identifying barriers to effective listening in a business setting
• Developing strategies to improve listening skills in business communication
• Practicing reflective listening techniques in business interactions
• Enhancing nonverbal listening skills in business meetings
• Utilizing technology to aid in listening and comprehension in business contexts
• Applying empathetic listening skills to build rapport with clients and colleagues
• Evaluating listening effectiveness through feedback and self-assessment in a business environment
• Implementing active listening techniques to enhance negotiation and conflict resolution in business situations.
Entry requirements
Fee and payment plans
Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months
Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99
Accreditation
Apply now
Click below to complete your payment. Course login details will be sent within 24 to 48 hours after payment confirmation.
Apply NowCareer roles
Career Roles |
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Business Development Manager |
Sales Executive |
Customer Service Representative |
Human Resources Manager |
Marketing Manager |
Key facts
Upon completion of the program, participants will be equipped with the necessary tools to actively listen, empathize with others, and build stronger relationships with colleagues, clients, and stakeholders. They will also learn how to effectively manage conflicts, negotiate deals, and make informed decisions based on the information gathered through active listening.
This certification is highly relevant in today's competitive business environment, where effective communication is key to success. Employers value employees who possess strong listening skills, as they are better equipped to understand customer needs, collaborate with team members, and drive business growth.
One of the unique features of this course is its focus on real-world applications. Participants will engage in practical exercises, case studies, and role-playing scenarios to simulate common business situations where effective listening is crucial. This hands-on approach allows participants to apply their newfound skills in a safe and supportive environment.
Overall, the Advanced Certification in Developing Listening Skills in Business is a valuable investment for professionals looking to enhance their communication skills and advance their careers. By mastering the art of listening, participants can become more effective leaders, negotiators, and problem-solvers in the workplace.
Why this course?
Industry | Projected Growth |
---|---|
Customer Service | 5% |
Sales | 5% |