Certification Programme in Engaging in Effective Business Conversations
100% Online / Admission open 2025
Overview
Unlock the power of effective business conversations with our Certification Programme in Engaging in Effective Business Conversations. This course equips learners with essential skills to navigate the digital landscape and communicate confidently in various business settings.
Key topics include active listening, persuasive communication, conflict resolution, and negotiation strategies. Participants will gain actionable insights on building rapport, fostering relationships, and influencing outcomes in today's fast-paced business environment.
Join us to enhance your communication skills, boost your professional presence, and achieve success in your business interactions. Enroll now and take the first step towards mastering the art of engaging in effective business conversations.
Course units
• Developing active listening skills
• Building rapport and trust with clients and colleagues
• Managing difficult conversations and conflicts
• Using questioning techniques to gather information
• Tailoring communication styles to different personalities
• Delivering clear and concise messages
• Utilizing non-verbal communication effectively
• Handling objections and resistance professionally
• Practicing empathy and emotional intelligence in conversations
Entry requirements
Fee and payment plans
Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months
Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99
Accreditation
Apply now
Click below to complete your payment. Course login details will be sent within 24 to 48 hours after payment confirmation.
Apply NowCareer roles
Business Development Manager |
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Sales Executive |
Customer Relationship Manager |
Marketing Manager |
Human Resources Manager |
Key facts
Key learning outcomes of the programme include mastering active listening techniques, understanding non-verbal communication cues, and developing strategies for handling difficult conversations. Participants will also learn how to tailor their communication style to different audiences and situations, enhancing their overall effectiveness in business interactions.
This certification programme is highly relevant to a wide range of industries, including sales, marketing, human resources, and management. Effective communication is a critical skill in today's competitive business environment, and professionals who can engage in meaningful conversations are more likely to succeed in their roles.
One of the unique features of this programme is its focus on practical application. Participants will have the opportunity to practice their communication skills in real-world scenarios, receive feedback from experienced instructors, and develop a personalized action plan for continued improvement.
Overall, the Certification Programme in Engaging in Effective Business Conversations offers a comprehensive and practical approach to enhancing communication skills in a business context. By completing this programme, participants will be better equipped to navigate complex communication challenges and achieve their professional goals.
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