Certification Programme in Engaging in Effective Business Conversations
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Overview
Unlock the power of effective business conversations with our Certification Programme in Engaging in Effective Business Conversations. This course equips learners with essential skills to navigate the digital landscape and communicate confidently in various business settings.
Key topics include active listening, persuasive communication, conflict resolution, and negotiation strategies. Participants will gain actionable insights on building rapport, fostering relationships, and influencing outcomes in today's fast-paced business environment.
Join us to enhance your communication skills, boost your professional presence, and achieve success in your business interactions. Enroll now and take the first step towards mastering the art of engaging in effective business conversations.
Course content
• Developing active listening skills
• Building rapport and trust with clients and colleagues
• Managing difficult conversations and conflicts
• Using questioning techniques to gather information
• Tailoring communication styles to different personalities
• Delivering clear and concise messages
• Utilizing non-verbal communication effectively
• Handling objections and resistance professionally
• Practicing empathy and emotional intelligence in conversations
Fee and payment plans
Duration
The programme is available in two duration modes:
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Fee payment plans
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