Certification Programme in Speaking with Confidence and Empathy


100% Online / Admission open 2025

Overview

Unlock your potential with our Certification Programme in Speaking with Confidence and Empathy. Dive into key topics such as public speaking, emotional intelligence, and effective communication strategies. Gain actionable insights on building rapport, active listening, and overcoming stage fright. Develop your presence in the digital landscape with virtual presentation skills and online communication techniques. Our expert instructors will guide you through interactive sessions, role-playing exercises, and personalized feedback to enhance your speaking abilities. Stand out in today's competitive world by mastering the art of confident and empathetic communication. Enroll now and elevate your speaking skills to new heights!

Course units

• Understanding the importance of speaking with confidence and empathy
• Developing self-awareness and emotional intelligence
• Building rapport and trust with others
• Active listening skills and non-verbal communication
• Managing nerves and anxiety when speaking in public
• Using positive language and tone of voice
• Empathetic communication techniques
• Handling difficult conversations with empathy
• Practicing assertiveness and setting boundaries
• Providing constructive feedback with empathy

Entry requirements

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Fee and payment plans

Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months


Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99

Accreditation

The programme is awarded by Greenwich School of Business and Finance (GSBF). This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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Career roles

Career Roles for Certification Programme in Speaking with Confidence and Empathy
Public Speaker
Communication Coach
Corporate Trainer
Speech Therapist
Life Coach
Customer Service Representative

Key facts

The Certification Programme in Speaking with Confidence and Empathy is designed to equip individuals with the essential skills needed to communicate effectively in various professional settings. Through this course, participants will learn how to project confidence, engage with empathy, and deliver impactful presentations.
Key learning outcomes of the programme include mastering public speaking techniques, developing active listening skills, and understanding non-verbal communication cues. Participants will also learn how to manage nerves, handle difficult conversations, and build rapport with diverse audiences.
This certification programme is highly relevant across industries, as effective communication is a critical skill in today's competitive job market. Professionals in fields such as sales, marketing, human resources, and leadership can benefit greatly from enhancing their speaking abilities.
One of the unique features of this course is its focus on empathy, which sets it apart from traditional public speaking programmes. Participants will learn how to connect with their audience on a deeper level, fostering trust and understanding in their interactions.
Additionally, the programme offers practical exercises, real-world case studies, and personalized feedback to ensure that participants can apply their newfound skills in their professional lives. By completing this certification programme, individuals will not only boost their confidence in speaking but also enhance their overall communication effectiveness.

Why this course?

In today's competitive job market, the ability to communicate effectively is more important than ever. The Certification Programme in Speaking with Confidence and Empathy equips individuals with the essential skills to excel in various industries, making them stand out to potential employers. According to the UK Bureau of Labor Statistics, jobs requiring strong communication skills are projected to grow by 10% over the next decade, highlighting the increasing demand for professionals who can speak confidently and empathetically. This certification programme focuses on developing public speaking skills, active listening techniques, and emotional intelligence, all of which are highly valued by employers across industries. By mastering these skills, individuals can enhance their professional relationships, boost their leadership potential, and ultimately advance their careers. The following table illustrates the growing demand for communication skills in the UK job market: | Industry | Projected Growth Rate | |---------------------|-----------------------| | Marketing | 15% | | Sales | 12% | | Human Resources | 10% | | Customer Service | 8% | By enrolling in the Certification Programme in Speaking with Confidence and Empathy, individuals can position themselves for success in a competitive job market and secure lucrative opportunities in high-growth industries.