Advanced Certification in Building Assertiveness in Client Relationships
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Overview
Unlock the power of assertiveness in client relationships with our Advanced Certification course. Dive deep into key topics such as effective communication strategies, conflict resolution techniques, and building trust with clients. Gain actionable insights on how to navigate challenging conversations, set boundaries, and negotiate effectively in the digital landscape. Our expert instructors will guide you through real-world scenarios and provide hands-on practice to enhance your assertiveness skills. Stand out in today's competitive market by mastering the art of building strong client relationships. Enroll now and take your career to the next level with our Advanced Certification in Building Assertiveness in Client Relationships.
Course content
• Identifying personal communication styles and how they impact assertiveness
• Setting boundaries and expectations with clients
• Developing active listening skills to enhance communication
• Handling difficult conversations and conflicts with clients
• Building confidence and self-esteem to assert oneself effectively
• Practicing assertive communication techniques in various client scenarios
• Recognizing and managing emotions in client interactions
• Implementing strategies to maintain assertiveness in challenging situations
• Evaluating and reflecting on assertiveness skills for continuous improvement
Fee and payment plans
Duration
The programme is available in two duration modes:
- 1 month: £140
- 1 month: £140
Fee payment plans
1 month - £140
2 months - £90