Certification Programme in Engaging Chat Communication
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Overview
Unlock the power of engaging chat communication with our Certification Programme in Engaging Chat Communication. Dive into key topics such as chat etiquette, tone of voice, active listening, and building rapport in the digital landscape. Learn actionable insights on how to create meaningful connections with customers, drive engagement, and increase conversions through chat platforms. Our course equips you with the skills and knowledge needed to excel in today's fast-paced digital world. Join us and become a certified expert in engaging chat communication, ready to make a real impact in the online sphere. Enroll now and take your communication skills to the next level!
Course content
• Understanding the Importance of Chat Communication
• Developing Effective Communication Skills
• Building Rapport with Customers
• Handling Difficult Conversations
• Utilizing Chat Tools and Technology
• Managing Time and Prioritizing Tasks
• Providing Excellent Customer Service
• Monitoring and Improving Chat Performance
• Implementing Best Practices in Chat Communication
Fee and payment plans
Duration
The programme is available in two duration modes:
- 1 month: £140
- 1 month: £140
Fee payment plans
1 month - £140
2 months - £90