Advanced Certification in Building Assertiveness in Communication in the Healthcare Sector
- Home
- Course Code :-
Overview
Enhance your communication skills with our Advanced Certification in Building Assertiveness in Communication in the Healthcare Sector. This course delves into key topics such as effective communication strategies, conflict resolution techniques, and building confidence in healthcare settings.
Learn how to navigate difficult conversations, establish boundaries, and advocate for yourself and your patients. Gain actionable insights on assertive communication, active listening, and non-verbal cues to improve patient outcomes and team dynamics.
Equip yourself with the tools to excel in the digital landscape of healthcare, where clear and assertive communication is essential. Enroll now to advance your career and make a lasting impact in the healthcare sector.
Course content
• Recognizing different communication styles and their impact on assertiveness
• Developing strategies for assertive communication in challenging situations
• Practicing active listening and empathy in healthcare interactions
• Setting boundaries and saying no effectively in healthcare settings
• Handling difficult conversations with patients, colleagues, and supervisors
• Building confidence and self-esteem to support assertive communication
• Managing conflict and resolving disputes assertively in the healthcare environment
• Implementing assertiveness techniques to improve patient outcomes and satisfaction
• Reflecting on personal communication patterns and areas for growth in assertiveness
Fee and payment plans
Duration
The programme is available in two duration modes:
- :
- :
Fee payment plans
-
-