Advanced Certification in Improving Communication in the Food and Beverage Industry
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Overview
Enhance your communication skills in the fast-paced world of the food and beverage industry with our Advanced Certification in Improving Communication course. Dive deep into key topics such as effective customer service, conflict resolution, and team collaboration. Gain actionable insights on how to communicate clearly and professionally in various situations, both in-person and online. Learn how to navigate the digital landscape with confidence, utilizing social media and other digital platforms to engage with customers and promote your brand. Elevate your career prospects and stand out in the competitive industry with this comprehensive certification. Enroll now and take your communication skills to the next level!
Course content
• Customer Service Excellence
• Conflict Resolution Techniques
• Team Collaboration and Leadership Skills
• Verbal and Nonverbal Communication
• Handling Difficult Customers
• Cultural Sensitivity and Diversity Awareness
• Feedback and Active Listening Skills
• Written Communication in the Workplace
• Technology Tools for Communication in F&B Industry
Fee and payment plans
Duration
The programme is available in two duration modes:
- 1 month: £140
- 1 month: £140
Fee payment plans
1 month - £140
2 months - £90