Certification Programme in Effective Communication in Chat Communication
- Home
- Course Code :-
Overview
Unlock the power of effective communication in the digital age with our Certification Programme in Effective Communication in Chat Communication. Dive into key topics such as understanding chat communication dynamics, developing empathy in online interactions, and mastering the art of persuasion through text. Gain actionable insights on building rapport, resolving conflicts, and delivering exceptional customer service in chat platforms. Equip yourself with the skills needed to navigate the fast-paced world of online communication with confidence and finesse. Join us and elevate your chat communication game to new heights!
Course content
• Understanding the basics of chat communication
• Developing effective written communication skills
• Utilizing appropriate tone and language in chat interactions
• Managing emotions and conflict resolution in chat communication
• Building rapport and trust with chat users
• Handling difficult or challenging chat situations
• Implementing active listening techniques in chat communication
• Using empathy and understanding in chat interactions
• Enhancing clarity and conciseness in written messages
• Practicing professionalism and etiquette in chat communication
• Developing effective written communication skills
• Utilizing appropriate tone and language in chat interactions
• Managing emotions and conflict resolution in chat communication
• Building rapport and trust with chat users
• Handling difficult or challenging chat situations
• Implementing active listening techniques in chat communication
• Using empathy and understanding in chat interactions
• Enhancing clarity and conciseness in written messages
• Practicing professionalism and etiquette in chat communication
Fee and payment plans
Duration
The programme is available in two duration modes:
- 1 month: £140
- 1 month: £140
Fee payment plans
1 month - £140
2 months - £90