Advanced Certification in Active Listening Skills Practice in Business


100% Online / Admission open 2024

Overview

Enhance your communication skills with our Advanced Certification in Active Listening Skills Practice in Business course. Dive deep into the art of active listening and learn how to effectively engage with clients, colleagues, and stakeholders. Explore key topics such as empathetic listening, nonverbal cues, and conflict resolution strategies. Gain actionable insights on building rapport, fostering trust, and improving overall communication in the digital age.

Our course is designed for today's learners in the fast-paced business landscape, providing practical tools and techniques to excel in professional settings. Elevate your career with advanced listening skills that set you apart in the competitive business world.

Course units

• Understanding the importance of active listening in business
• Developing empathy and rapport with clients and colleagues
• Practicing reflective listening techniques
• Enhancing communication skills through active listening
• Handling difficult conversations with active listening
• Improving conflict resolution through active listening
• Building trust and credibility with active listening
• Applying active listening in negotiations and sales
• Utilizing active listening in leadership and team management
• Implementing feedback mechanisms for continuous improvement in active listening skills

Entry requirements

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Fee and payment plans

Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months


Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99

Accreditation

The programme is awarded by Greenwich School of Business and Finance (GSBF). This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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Career roles

Career Roles
1. Business Consultant
2. Human Resources Manager
3. Sales Manager
4. Customer Service Manager
5. Team Leader
6. Conflict Resolution Specialist
7. Executive Coach

Key facts

The Advanced Certification in Active Listening Skills Practice in Business is a comprehensive program designed to enhance participants' ability to effectively listen and communicate in professional settings. Through this course, individuals will develop advanced listening techniques, improve their understanding of nonverbal cues, and enhance their overall communication skills.
Upon completion of the program, participants will be able to demonstrate mastery in active listening strategies, including paraphrasing, reflecting, and summarizing. They will also be equipped with the skills to build rapport, establish trust, and manage conflicts through effective listening.
This certification is highly relevant in today's business landscape, where effective communication is essential for success. Employers value professionals who can actively listen to their colleagues, clients, and stakeholders, as it leads to better collaboration, problem-solving, and decision-making.
One of the unique features of this course is its focus on practical application. Participants will engage in hands-on exercises, role-playing scenarios, and real-world case studies to apply their active listening skills in various business contexts. This experiential learning approach ensures that participants can immediately transfer their knowledge to their professional roles.
Overall, the Advanced Certification in Active Listening Skills Practice in Business is a valuable investment for individuals looking to enhance their communication skills, build stronger relationships, and advance their careers in today's competitive business environment. By mastering the art of active listening, participants can differentiate themselves as effective communicators and leaders in their field.

Why this course?

In today's competitive business landscape, the ability to actively listen and effectively communicate with clients, colleagues, and stakeholders is more crucial than ever. Advanced Certification in Active Listening Skills Practice in Business equips professionals with the necessary skills to enhance their communication abilities, build stronger relationships, and drive business success. According to the UK Bureau of Labor Statistics, jobs in customer service and sales are projected to grow by 5% over the next decade. This highlights the increasing demand for professionals who possess strong active listening skills to understand customer needs and provide exceptional service. By obtaining advanced certification in active listening skills practice, individuals can differentiate themselves in the market, stand out to employers, and increase their earning potential. This certification demonstrates a commitment to professional development and a dedication to improving communication skills, which are highly valued in today's fast-paced business environment. Investing in advanced certification in active listening skills practice in business is a strategic move that can lead to career advancement, increased job opportunities, and overall success in the competitive UK market. Don't miss out on this valuable opportunity to enhance your communication skills and excel in your career.
Industry Projected Growth
Customer Service 5%
Sales 5%