Overview
Enhance your communication skills with our Advanced Certification in Active Listening Skills Practice in Business course. Dive deep into the art of active listening and learn how to effectively engage with clients, colleagues, and stakeholders. Explore key topics such as empathetic listening, nonverbal cues, and conflict resolution strategies. Gain actionable insights on building rapport, fostering trust, and improving overall communication in the digital age.
Our course is designed for today's learners in the fast-paced business landscape, providing practical tools and techniques to excel in professional settings. Elevate your career with advanced listening skills that set you apart in the competitive business world.
Course units
• Developing empathy and rapport with clients and colleagues
• Practicing reflective listening techniques
• Enhancing communication skills through active listening
• Handling difficult conversations with active listening
• Improving conflict resolution through active listening
• Building trust and credibility with active listening
• Applying active listening in negotiations and sales
• Utilizing active listening in leadership and team management
• Implementing feedback mechanisms for continuous improvement in active listening skills
Entry requirements
Fee and payment plans
Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months
Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99
Accreditation
Apply now
Click below to complete your payment. Course login details will be sent within 24 to 48 hours after payment confirmation.
Apply NowCareer roles
Career Roles |
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1. Business Consultant |
2. Human Resources Manager |
3. Sales Manager |
4. Customer Service Manager |
5. Team Leader |
6. Conflict Resolution Specialist |
7. Executive Coach |
Key facts
Upon completion of the program, participants will be able to demonstrate mastery in active listening strategies, including paraphrasing, reflecting, and summarizing. They will also be equipped with the skills to build rapport, establish trust, and manage conflicts through effective listening.
This certification is highly relevant in today's business landscape, where effective communication is essential for success. Employers value professionals who can actively listen to their colleagues, clients, and stakeholders, as it leads to better collaboration, problem-solving, and decision-making.
One of the unique features of this course is its focus on practical application. Participants will engage in hands-on exercises, role-playing scenarios, and real-world case studies to apply their active listening skills in various business contexts. This experiential learning approach ensures that participants can immediately transfer their knowledge to their professional roles.
Overall, the Advanced Certification in Active Listening Skills Practice in Business is a valuable investment for individuals looking to enhance their communication skills, build stronger relationships, and advance their careers in today's competitive business environment. By mastering the art of active listening, participants can differentiate themselves as effective communicators and leaders in their field.
Why this course?
Industry | Projected Growth |
---|---|
Customer Service | 5% |
Sales | 5% |