Advanced Certification in Active Listening Skills in Business


100% Online / Admission open 2024

Overview

Enhance your communication prowess with our Advanced Certification in Active Listening Skills in Business course. Dive deep into the art of active listening, mastering techniques to build rapport, understand client needs, and foster stronger relationships. Explore advanced topics such as empathetic listening, nonverbal cues, and conflict resolution strategies. Gain actionable insights to navigate the digital landscape with finesse, honing your skills for virtual meetings, emails, and phone calls. Elevate your professional presence and stand out in today's competitive business world. Enroll now to unlock the power of active listening and propel your career to new heights.

Course units

• Understanding the importance of active listening in business
• Developing empathy and rapport with clients and colleagues
• Practicing reflective listening techniques
• Enhancing communication skills through active listening
• Handling difficult conversations with active listening
• Improving conflict resolution through active listening
• Utilizing nonverbal cues in active listening
• Building trust and credibility through active listening
• Applying active listening in negotiations and sales
• Implementing active listening strategies in team collaboration

Entry requirements

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Fee and payment plans

Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months


Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99

Accreditation

The programme is awarded by Greenwich School of Business and Finance (GSBF). This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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Career roles

Career Roles
Customer Service Representative
Sales Manager
Human Resources Specialist
Business Development Manager
Team Leader
Project Manager

Key facts

The Advanced Certification in Active Listening Skills in Business is a comprehensive program designed to enhance participants' ability to effectively listen and communicate in professional settings. Through this course, individuals will develop advanced listening techniques, improve their understanding of nonverbal cues, and enhance their overall communication skills.
Upon completion of the program, participants will be able to demonstrate active listening skills in various business contexts, such as meetings, negotiations, and client interactions. They will also be equipped with the tools to build stronger relationships, resolve conflicts, and make more informed decisions based on the information gathered through active listening.
This certification is highly relevant in today's competitive business environment, where effective communication is essential for success. Employers value employees who can actively listen and understand the needs and concerns of their colleagues, clients, and stakeholders. By obtaining this certification, individuals can differentiate themselves in the job market and advance their careers.
One of the unique features of this course is its focus on practical application. Participants will engage in hands-on activities, role-playing exercises, and real-world case studies to apply their active listening skills in simulated business scenarios. This experiential learning approach allows participants to practice and refine their skills in a safe and supportive environment.
Overall, the Advanced Certification in Active Listening Skills in Business offers a valuable opportunity for professionals to enhance their communication skills, build stronger relationships, and achieve greater success in their careers. By mastering the art of active listening, individuals can become more effective leaders, collaborators, and problem-solvers in today's fast-paced business world.

Why this course?

In today's competitive business landscape, effective communication is key to success. Active listening skills play a crucial role in fostering strong relationships with clients, colleagues, and stakeholders. This is where Advanced Certification in Active Listening Skills in Business comes into play, equipping professionals with the tools to truly understand and empathize with others. According to the UK Bureau of Labor Statistics, jobs in customer service and sales are projected to grow by 5% over the next decade. This highlights the increasing demand for professionals who can effectively listen to customer needs and provide tailored solutions. Additionally, in the field of project management, where effective communication is essential for successful project delivery, the demand for active listening skills is on the rise. By obtaining Advanced Certification in Active Listening Skills in Business, professionals can differentiate themselves in the market, demonstrating their ability to build rapport, resolve conflicts, and drive positive outcomes. This certification not only enhances one's career prospects but also contributes to overall business success. CSS Table: | Industry | Projected Growth | |-----------------|------------------| | Customer Service| 5% | | Sales | 5% | | Project Management| 7% |