Certification Programme in Active Listening Skills for Professional Growth
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Overview
Enhance your professional growth with our Certification Programme in Active Listening Skills. This course equips you with essential tools to excel in today's digital landscape. Learn how to effectively listen, understand, and respond to colleagues, clients, and stakeholders. Dive into key topics such as empathetic listening, nonverbal communication, and conflict resolution. Gain actionable insights on building rapport, fostering trust, and improving communication skills. Elevate your career prospects by mastering the art of active listening. Enroll now to unlock your full potential and stand out in the competitive job market.
Course content
• Understanding the importance of active listening in professional settings
• Developing empathy and building rapport with clients or colleagues
• Practicing nonverbal communication techniques to enhance listening skills
• Utilizing reflective listening to clarify and confirm understanding
• Managing distractions and staying focused during conversations
• Asking open-ended questions to encourage dialogue and deeper understanding
• Handling difficult conversations and conflicts through active listening
• Improving memory retention and recall through active listening techniques
• Enhancing communication skills and building trust through active listening
• Applying active listening skills to improve teamwork and collaboration in the workplace
• Developing empathy and building rapport with clients or colleagues
• Practicing nonverbal communication techniques to enhance listening skills
• Utilizing reflective listening to clarify and confirm understanding
• Managing distractions and staying focused during conversations
• Asking open-ended questions to encourage dialogue and deeper understanding
• Handling difficult conversations and conflicts through active listening
• Improving memory retention and recall through active listening techniques
• Enhancing communication skills and building trust through active listening
• Applying active listening skills to improve teamwork and collaboration in the workplace
Fee and payment plans
Duration
The programme is available in two duration modes:
- 1 month: £140
- 1 month: £140
Fee payment plans
1 month - £140
2 months - £90