Certification Programme in Building a Diverse and Inclusive Retail Team
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Overview
Join our Certification Programme in Building a Diverse and Inclusive Retail Team to gain essential skills for creating a welcoming and inclusive environment in your retail business. Learn how to recruit, train, and retain a diverse team that reflects your customer base. Explore topics such as unconscious bias, cultural competence, and inclusive leadership to drive positive change in your organization.
Discover actionable insights on fostering diversity and inclusion in the retail industry, and gain the tools to navigate challenges and promote a culture of belonging. Enroll now to unlock the potential of a diverse and inclusive retail team in today's digital landscape.
Course content
• Creating a culture of inclusivity within the retail team
• Recruiting and hiring practices that promote diversity
• Training and development for a diverse retail team
• Addressing unconscious bias in the workplace
• Implementing diversity and inclusion initiatives in retail operations
• Handling diversity-related conflicts and issues within the team
• Measuring and evaluating the effectiveness of diversity and inclusion efforts
• Promoting diversity and inclusion in customer interactions
• Building partnerships with diverse communities for retail success
Fee and payment plans
Duration
The programme is available in two duration modes:
- 1 month: £140
- 1 month: £140
Fee payment plans
1 month - £140
2 months - £90