Advanced Certification in Effective Grievance Handling
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Overview
Unlock the power of effective grievance handling with our Advanced Certification course. Dive deep into key topics such as conflict resolution strategies, communication techniques, and legal considerations. Gain actionable insights on managing grievances in the digital age, including handling online complaints and navigating social media backlash. Equip yourself with the skills to address employee concerns, customer complaints, and stakeholder disputes with confidence and professionalism. This course is designed for HR professionals, managers, and anyone looking to enhance their conflict resolution skills. Take your career to the next level with our Advanced Certification in Effective Grievance Handling.
Course content
• Identifying different types of grievances
• Effective communication skills
• Conflict resolution techniques
• Investigating grievances thoroughly
• Analyzing root causes of grievances
• Developing solutions and recommendations
• Implementing grievance resolutions
• Monitoring and evaluating grievance handling processes
• Continuous improvement in grievance handling practices
Fee and payment plans
Duration
The programme is available in two duration modes:
- 1 month: £140
- 1 month: £140
Fee payment plans
1 month - £140
2 months - £90