The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months

---

Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99

The programme is awarded by Greenwich School of Business and Finance (GSBF). This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Customer Service Representative
Sales Manager
Telesales Agent
Account Executive
Customer Success Manager

The Advanced Certification in The Importance of Building Trust with Customers in Telesales is a comprehensive program designed to equip sales professionals with the necessary skills and knowledge to establish and maintain trust with customers in a telesales environment. Through this certification, participants will learn how to effectively communicate with customers, build rapport, and address their needs and concerns in a trustworthy manner. They will also gain insights into the psychology of trust and how it impacts customer relationships in telesales. The learning outcomes of this certification include the ability to identify and overcome common barriers to trust in telesales, develop strategies for building trust with customers over the phone, and leverage trust to increase sales and customer loyalty. Participants will also learn how to handle objections and complaints in a way that reinforces trust with customers. This certification is highly relevant to professionals working in telesales, as trust is a critical factor in building long-term relationships with customers and driving sales success. By completing this program, participants will be better equipped to navigate the challenges of telesales and build strong, lasting relationships with customers. Unique features of this certification include interactive case studies, real-world scenarios, and practical exercises that allow participants to apply their learning in a hands-on way. Additionally, the program is taught by industry experts with extensive experience in telesales and customer relationship management, ensuring that participants receive high-quality, up-to-date training. Overall, the Advanced Certification in The Importance of Building Trust with Customers in Telesales is a valuable program for sales professionals looking to enhance their skills and drive success in the competitive world of telesales.

In the competitive landscape of telesales, building trust with customers is paramount to success. Advanced Certification in The Importance of Building Trust with Customers in Telesales is crucial in the current market as it equips professionals with the skills and knowledge needed to establish and maintain strong relationships with clients. According to the UK Bureau of Labor Statistics, jobs in telesales are projected to grow by 5% over the next decade, highlighting the increasing demand for skilled professionals in this field. Building trust with customers not only leads to increased sales and customer loyalty but also enhances brand reputation and credibility. By obtaining advanced certification in this area, telesales professionals can differentiate themselves from competitors and demonstrate their commitment to providing exceptional customer service. The table below illustrates the projected growth in telesales jobs in the UK over the next decade: | Year | Projected Growth (%) | |------|----------------------| | 2022 | 5% | | 2023 | 6% | | 2024 | 7% | | 2025 | 8% | In conclusion, investing in Advanced Certification in The Importance of Building Trust with Customers in Telesales is essential for professionals looking to thrive in the evolving market and meet the growing demand for skilled telesales professionals in the UK.