Advanced Certification in The Importance of Building Trust with Customers in Telesales

  • Home
  • Course Code :-

Overview

Unlock the power of trust in telesales with our Advanced Certification in The Importance of Building Trust with Customers. Dive deep into key topics such as effective communication strategies, building rapport, and handling objections with finesse. Learn actionable insights to enhance customer relationships and boost sales in today's competitive digital landscape. Gain valuable skills in understanding customer needs, building credibility, and fostering long-term loyalty. Elevate your telesales game with advanced techniques and proven strategies to establish trust and drive conversions. Enroll now to master the art of building trust with customers and take your telesales career to new heights.

Course content

• Understanding the psychology of trust in customer relationships
• Effective communication strategies to build trust over the phone
• Handling objections and building credibility with customers
• Establishing rapport and creating a positive first impression
• Maintaining trust through honesty and transparency in telesales
• Building long-term relationships with customers through trust
• Resolving conflicts and addressing customer concerns to strengthen trust
• Utilizing active listening skills to demonstrate empathy and understanding
• Implementing trust-building techniques in every interaction with customers
• Evaluating and improving trust levels in telesales through feedback and reflection

Fee and payment plans

Duration


The programme is available in two duration modes:
  • :
  • :

Fee payment plans
-

-