The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months

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Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99

The programme is awarded by Greenwich School of Business and Finance (GSBF). This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Sales Representative	Telesales Agent	Customer Service Specialist	Quality Assurance Analyst	Sales Manager
Customer Experience Manager	Call Center Supervisor	Market Research Analyst	Training and Development Specialist	Customer Success Manager

The Certification Programme in The Importance of Customer Feedback in Telesales is designed to equip professionals with the necessary skills and knowledge to effectively utilize customer feedback in telesales environments. Participants will learn how to collect, analyze, and act upon customer feedback to improve sales performance and customer satisfaction.
Key learning outcomes of this certification programme include understanding the importance of customer feedback in telesales, developing strategies for collecting and analyzing feedback, implementing changes based on feedback to drive sales growth, and enhancing customer relationships through effective feedback management.
This programme is highly relevant to industries that rely on telesales as a primary method of customer engagement, such as telecommunications, financial services, and e-commerce. Professionals in roles such as telesales agents, sales managers, and customer service representatives will benefit greatly from this certification.
Unique features of this certification programme include real-world case studies, interactive simulations, and practical exercises that allow participants to apply their learning in a hands-on environment. Additionally, expert instructors with extensive experience in telesales and customer feedback management will provide valuable insights and guidance throughout the programme.
By completing the Certification Programme in The Importance of Customer Feedback in Telesales, professionals will gain a competitive edge in the industry, enhance their sales performance, and contribute to the overall success of their organization. This certification is a valuable asset for individuals looking to advance their careers in telesales and customer service.

In the competitive landscape of telesales, understanding the importance of customer feedback is crucial for success. A Certification Programme in The Importance of Customer Feedback in Telesales can provide professionals with the necessary skills and knowledge to effectively gather, analyze, and utilize feedback to improve sales performance and customer satisfaction. According to the UK Bureau of Labor Statistics, jobs in the telesales industry are projected to grow by 10% over the next decade, highlighting the increasing demand for skilled professionals in this field. By completing a certification programme focused on customer feedback, individuals can differentiate themselves in the job market and enhance their career prospects. The programme covers topics such as the impact of customer feedback on sales performance, strategies for collecting and analyzing feedback, and best practices for implementing feedback-driven improvements in telesales processes. With a strong emphasis on practical skills and real-world applications, participants can gain valuable insights that can help them excel in their roles and drive business growth. Overall, investing in a Certification Programme in The Importance of Customer Feedback in Telesales is essential for professionals looking to stay ahead in the competitive telesales market and capitalize on the growing demand for skilled talent in the UK.

Industry Demand Growth	10%