Advanced Certification in The Role of Active Listening in Telesales
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Overview
Unlock the power of active listening in telesales with our Advanced Certification course. Dive deep into the role of active listening in building rapport, understanding customer needs, and closing sales effectively. Learn advanced techniques to enhance communication skills, overcome objections, and build trust with customers over the phone. Gain actionable insights on how to adapt your listening skills to the digital landscape, where virtual interactions are key. This course is designed for sales professionals looking to take their telesales game to the next level. Enroll now and master the art of active listening to drive success in today's competitive sales environment.
Course content
• Benefits of active listening for sales professionals
• Techniques for improving active listening skills
• Overcoming common barriers to active listening
• Building rapport through active listening
• Using active listening to uncover customer needs
• Handling objections through active listening
• Closing sales with active listening
• Practicing active listening in real-world sales scenarios
• Evaluating and improving active listening skills in telesales
Fee and payment plans
Duration
The programme is available in two duration modes:
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Fee payment plans
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