Advanced Certification in Developing a Telesales Follow-Up Plan
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Overview
Unlock the power of telesales with our Advanced Certification in Developing a Telesales Follow-Up Plan course. Dive deep into key topics such as customer relationship management, effective communication strategies, and data-driven decision-making. Learn how to create personalized follow-up plans that drive conversions and boost sales. Gain actionable insights on leveraging technology and automation tools to streamline your telesales process. Stay ahead in the digital landscape by mastering the art of follow-up calls, emails, and messaging. Elevate your telesales skills and stand out in today's competitive market with our comprehensive certification program.
Course content
• Understanding the importance of telesales follow-up
• Identifying target audience and segmentation
• Creating a follow-up schedule and timeline
• Developing effective follow-up scripts
• Utilizing CRM systems for tracking and monitoring follow-up activities
• Implementing strategies for overcoming objections
• Training and coaching telesales representatives on follow-up techniques
• Analyzing follow-up performance metrics and making adjustments as needed
• Incorporating personalized touches in follow-up communications
• Ensuring compliance with regulations and best practices in telesales follow-up
• Identifying target audience and segmentation
• Creating a follow-up schedule and timeline
• Developing effective follow-up scripts
• Utilizing CRM systems for tracking and monitoring follow-up activities
• Implementing strategies for overcoming objections
• Training and coaching telesales representatives on follow-up techniques
• Analyzing follow-up performance metrics and making adjustments as needed
• Incorporating personalized touches in follow-up communications
• Ensuring compliance with regulations and best practices in telesales follow-up
Fee and payment plans
Duration
The programme is available in two duration modes:
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Fee payment plans
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