Advanced Certification in Developing a Telesales Follow-Up Plan


100% Online / Admission open 2024

Overview

Unlock the power of telesales with our Advanced Certification in Developing a Telesales Follow-Up Plan course. Dive deep into key topics such as customer relationship management, effective communication strategies, and data-driven decision-making. Learn how to create personalized follow-up plans that drive conversions and boost sales. Gain actionable insights on leveraging technology and automation tools to streamline your telesales process. Stay ahead in the digital landscape by mastering the art of follow-up calls, emails, and messaging. Elevate your telesales skills and stand out in today's competitive market with our comprehensive certification program.

Course units

• Understanding the importance of telesales follow-up
• Identifying target audience and segmentation
• Creating a follow-up schedule and timeline
• Developing effective follow-up scripts
• Utilizing CRM systems for tracking and monitoring follow-up activities
• Implementing strategies for overcoming objections
• Training and coaching telesales representatives on follow-up techniques
• Analyzing follow-up performance metrics and making adjustments as needed
• Incorporating personalized touches in follow-up communications
• Ensuring compliance with regulations and best practices in telesales follow-up

Entry requirements

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Fee and payment plans

Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months


Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99

Accreditation

The programme is awarded by Greenwich School of Business and Finance (GSBF). This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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Career roles

Sales Manager Telesales Representative Business Development Manager
Account Executive Inside Sales Representative Customer Success Manager
Sales Operations Analyst Sales Development Representative

Key facts

The Advanced Certification in Developing a Telesales Follow-Up Plan is a comprehensive program designed to equip sales professionals with the skills and knowledge needed to effectively follow up with leads and close sales over the phone. Through this course, participants will learn how to create personalized follow-up strategies, utilize various communication techniques, and overcome common objections in telesales. By the end of the program, learners will be able to develop and implement a successful telesales follow-up plan that drives results and boosts sales performance. This certification is highly relevant to industries that rely on telesales as a primary method of generating revenue, such as telecommunications, insurance, and real estate. Sales professionals looking to enhance their telesales skills and increase their closing rates will benefit greatly from this advanced certification. One of the unique features of this course is its focus on practical application. Participants will have the opportunity to practice their telesales follow-up techniques in simulated scenarios, allowing them to receive feedback and improve their skills in a safe and controlled environment. Additionally, the program includes case studies and real-world examples to provide learners with a deeper understanding of effective telesales strategies. Overall, the Advanced Certification in Developing a Telesales Follow-Up Plan is a valuable investment for sales professionals looking to take their telesales skills to the next level and achieve greater success in their sales efforts.

Why this course?

In today's competitive market, having an Advanced Certification in Developing a Telesales Follow-Up Plan is essential for success. According to the UK Bureau of Labor Statistics, jobs in sales and telemarketing are projected to grow by 5% over the next decade, highlighting the increasing demand for skilled professionals in this field. Having a strong telesales follow-up plan is crucial for converting leads into sales and building long-lasting relationships with customers. By obtaining advanced certification in this area, professionals can learn the latest strategies and techniques for effective follow-up communication, increasing their chances of closing deals and driving revenue for their company. A well-developed telesales follow-up plan can also help businesses stand out in a crowded market, as it demonstrates a commitment to customer service and a proactive approach to sales. By investing in advanced certification, professionals can differentiate themselves from competitors and position themselves as experts in the field. Overall, in a rapidly evolving market, having an Advanced Certification in Developing a Telesales Follow-Up Plan is a valuable asset that can lead to increased job opportunities and career growth.
Industry Projected Growth
Sales and Telemarketing 5%