Advanced Certification in Developing a Telesales Follow-Up Strategy
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Overview
Unlock the power of telesales with our Advanced Certification in Developing a Telesales Follow-Up Strategy course. Dive deep into key topics such as customer relationship management, effective communication techniques, and data-driven follow-up strategies. Learn how to leverage technology and automation tools to streamline your telesales process and maximize conversion rates. Gain actionable insights on building rapport, handling objections, and closing deals over the phone. Stay ahead in today's digital landscape by mastering the art of telesales follow-up. Elevate your skills, boost your career, and drive results with our comprehensive certification program.
Course content
• Understanding the importance of telesales follow-up
• Identifying key components of a successful telesales follow-up strategy
• Developing a timeline for follow-up calls and emails
• Utilizing CRM systems to track follow-up activities
• Implementing personalized follow-up techniques
• Analyzing data to measure the effectiveness of follow-up efforts
• Adjusting follow-up strategies based on feedback and results
• Training telesales team members on follow-up best practices
• Creating templates for follow-up communications
• Incorporating customer feedback into follow-up processes
• Identifying key components of a successful telesales follow-up strategy
• Developing a timeline for follow-up calls and emails
• Utilizing CRM systems to track follow-up activities
• Implementing personalized follow-up techniques
• Analyzing data to measure the effectiveness of follow-up efforts
• Adjusting follow-up strategies based on feedback and results
• Training telesales team members on follow-up best practices
• Creating templates for follow-up communications
• Incorporating customer feedback into follow-up processes
Fee and payment plans
Duration
The programme is available in two duration modes:
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Fee payment plans
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