Certification Programme in Developing a Telesales Mindset


100% Online / Admission open 2025

Overview

Unlock your potential in the world of telesales with our Certification Programme in Developing a Telesales Mindset. This comprehensive course covers key topics such as effective communication strategies, building rapport with customers, overcoming objections, and closing sales. Gain actionable insights on how to leverage technology and data analytics to drive sales in today's digital landscape. Our expert instructors will guide you through practical exercises and real-world case studies to help you master the art of telesales. By the end of the programme, you will have the skills and confidence to excel in telesales and achieve your sales targets. Enroll now and take your career to the next level!

Course units

• Understanding the basics of telesales
• Developing effective communication skills
• Building rapport with customers
• Handling objections and rejections professionally
• Time management and organization in telesales
• Setting and achieving sales targets
• Utilizing technology for telesales success
• Maintaining a positive attitude and mindset
• Continuous learning and improvement in telesales techniques

Entry requirements

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Fee and payment plans

Duration
The programme is available in two duration modes:
- Fast track: 1 month
- Standard mode: 2 months


Course fee
The fee for the programme is as follows:
Fast track: 1 month - Fee: £149
Standard mode: 2 months - Fee: £99

Accreditation

The programme is awarded by Greenwich School of Business and Finance (GSBF). This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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Career roles

Sales Representative
Telesales Agent
Inside Sales Specialist
Customer Service Representative
Account Executive

Key facts

The Certification Programme in Developing a Telesales Mindset is designed to equip individuals with the necessary skills and knowledge to excel in the field of telesales. Participants will learn how to effectively communicate with customers over the phone, build rapport, overcome objections, and close sales.
Upon completion of the programme, participants will be able to demonstrate a strong understanding of telesales techniques, strategies, and best practices. They will also be equipped with the confidence and mindset needed to succeed in a competitive sales environment.
This certification programme is highly relevant to industries that rely on telesales as a primary method of generating revenue, such as telecommunications, insurance, and retail. Employers value candidates who have completed this programme as it demonstrates a commitment to professional development and a strong foundation in telesales skills.
One of the unique features of this programme is its focus on developing a telesales mindset. Participants will learn how to cultivate a positive attitude, resilience, and motivation to succeed in a challenging sales environment. This holistic approach sets this certification programme apart from others in the industry.
Overall, the Certification Programme in Developing a Telesales Mindset is a comprehensive and practical training programme that will benefit individuals looking to enhance their telesales skills and advance their careers in sales. With a focus on practical skills, industry relevance, and unique course features, this programme is a valuable investment for anyone looking to excel in the field of telesales.

Why this course?

In today's competitive market, having a Certification Programme in Developing a Telesales Mindset is crucial for individuals looking to excel in the sales industry. According to the UK Bureau of Labor Statistics, jobs in sales and telemarketing are projected to grow by 5% over the next decade, highlighting the increasing demand for skilled professionals in this field. Having a certification in telesales not only demonstrates your expertise and commitment to the industry but also equips you with the necessary skills to succeed in a fast-paced and dynamic sales environment. This programme covers essential topics such as effective communication, negotiation techniques, customer relationship management, and sales strategies, all of which are vital for achieving success in telesales. By completing a Certification Programme in Developing a Telesales Mindset, individuals can enhance their credibility, improve their sales performance, and increase their earning potential. Employers also value candidates with specialized certifications, making it easier to secure lucrative job opportunities in the competitive sales market. CSS Table: | Industry Demand Statistics | |---------------------------| | Jobs Growth Projection: 5% over the next decade | | Average Salary: £25,000 - £40,000 per year | | Certification Programme Duration: 6-12 weeks | | Key Skills: Communication, Negotiation, CRM, Sales Strategies |