Advanced Certification in Handling Difficult Conversations as a Team Supervisor
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Overview
Enhance your leadership skills with our Advanced Certification in Handling Difficult Conversations as a Team Supervisor. This course equips you with the tools and strategies to navigate challenging discussions effectively in today's fast-paced digital world. Learn how to manage conflicts, build trust, and foster a positive team culture through practical insights and real-world scenarios.
Key topics include conflict resolution techniques, active listening skills, emotional intelligence, and communication strategies. Gain actionable insights on de-escalating tense situations, providing constructive feedback, and promoting a collaborative work environment.
Join us and elevate your supervisory skills to drive team success and productivity. Enroll now!
Course content
• Understanding different communication styles
• Managing emotions during difficult conversations
• Setting clear expectations and boundaries
• Conflict resolution strategies
• Building trust and rapport with team members
• Providing constructive feedback
• Handling resistance and defensiveness
• Mediation and negotiation skills
• Creating action plans for follow-up and accountability
Fee and payment plans
Duration
The programme is available in two duration modes:
- 1 month: £140
- 1 month: £140
Fee payment plans
1 month - £140
2 months - £90